![]() You need to change it on each message or write a VBA macro to change the format. Outlook does not offer a way to always use a specific format for all replies, be it RTF or HTML. I know I can change it every time, but I want it to be automatic." "How do I set Outlook to always reply in HTML or RTF? When replying to, or forwarding, an email that is in plain text format, it always uses plain text. While all modern desktop email clients can handle HTML formatted messages and many users no longer pay for Internet access by the minute, the popularity of smart phones, blackberries, and other handheld or cellular devices still means a lot of people can't read HTML formatted messages on their device and many pay for access by the KB. Additionally, many users paid for internet access by the minute or KB and HTML formatted messages are much larger than plain text messages. In past years, the reasoning behind the decision not to have Outlook convert the format automatically was in part because not all email clients could display HTML. If someone sends you plain text message, the reply will always be plain text, because Outlook (rightfully so) assumes the sender prefers mail in that format or can only accept mail in that format. Outlook's behavior with the reply format is to reply in the format of the original message.
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